Watch Mark Collier, SecureLogix CTO, author and speaker, as he profiles the nature of these threats and discusses practical strategies for identifying and resolving them.
Watch the webinar recording to learn:
- The basic anatomy of TDoS attacks and contact center financial fraud schemes
- How to identify these and other attacks
- Best practices and other solutions to address and mitigate contact center threats
- The financial importance of screening contact center calls for neutral and negative values calls